We welcome feedback and suggestions from our patients and referring doctors.
We are interested in any suggestions you may have about how we can improve our practice.
If you are not happy with any aspect of our facility or nursing care please direct your complaints and suggestions, either verbally or in writing, to our Facility Manager / Director of Nursing.
Ms Kaylene Elliott
Director of Nursing
Toowoomba Surgicentre
18 Scott Street
TOOWOOMBA, Qld 4350
Phone: (07) 4659 3100
Fax: (07) 4659 3199
Email: kaylene@tmbasurgi.com.au
* Medical Issues :
Your Treating Surgeon
The Medical Advisory Committee,
Toowoomba Surgicentre,
18 Scott Street,
Toowoomba 4350
* Private Health Insurer Issues:
Your Private Health Fund
The Complaints Hotline 1800 640 695
* Health Quality & Complaints Commission
(information brochures available at Reception Desk)
provides an independent, impartial health complaints forum.
Level 18
288 Edward Street Brisbane
GPO Box 3089
Brisbane QLD 4001
Telephone: (07) 3234 0272
Toll Free: 1800 077 308
Website: www.hqcc.qld.gov.au
* Privacy Issues
Privacy Officer
18 Scott Street
Toowoomba Qld 4350
(07) 4659 3100